The Woodridge Park District Lifeguard Staff will start this season under the top national waterpark safety program, StarGuard. The guard staff undergoes an intense 20-hour training course, including rescue skills, emergency response skills, community CPR, first aid and AED training. The staff must also attend weekly in-service training sessions to review their skills. Throughout the season, auditors from StarGuard will conduct three unannounced visits to audit staff performance. Our Lifeguard Staff received the prestigious 5 Star Award for exceeding criteria for aquatic safety in 2012.
Supervision of Children
Parents/guardians must be responsible for supervising their children. Lifeguards are on duty only to enforce rules and to respond in emergency situations. Children 9 and under must be accompanied by a chaperone 18 years or older.
Nonswimmers must have a chaperone 18 years or older within arm's reach at all times.
Rain Check Policy - Receipt Required!
The initial entry receipt will act as your rain check if the facility closes due to inclement weather. Patrons should hold on to their receipt in case of inclement weather. If the pool reopens, those issued a rain check must redeem their receipt to enter.
Persons wishing to re-enter must present the receipt of purchase with the time and date to the Cypress Cove admissions office. The receipt is only good as a rain check for the season in which the closing occurred. The Park District will not accept receipts for inclement weather on the last two days of the season.
The pool will be closed if the wind chill is 68 degrees or below, or at the manager's discretion based on inclement weather, low attendance, or unusual circumstances. Refunds will not be given. Please see rain check policy for further details. Call (630) 985-5620 for Cypress Cove closing information.
Adult Swim/Safety Breaks
Periodically Cypress Cove will have a safety break where all patrons will exit the pools and rest for 15 minutes to prevent any possible distressed swimmers due to exhaustion, dehydration or heat related illnesses. At this time adults 16 and older are allowed to swim in the main pool, lazy river and program pool.